Our 100% money-back guarantee: If you are not completely satisfied with your book, please contact us at returns@poeticexpressionspublishing.com, you will need the code from your shipping label at that time.
We will issue a pre-addressed return label and return form. Simply return WITH YOUR SHIPPING LABEL the unmarked book within 30 days for a full refund (if ordered here or www.poeticexpressionspublishing.com) or return it to the place you bought it to receive a refund.
If your book arrives damaged, simply return it, and we will replace your book at no charge.
To check on order status, please call 703.644.5492.